FREQUENTLY ASKED QUESTIONS
How do I know which package to choose?
Read through the Services & Rates tab and choose the one you think is the best fit. Then click the red "Get Started" button and you can add brief details in the message so we can help adjust the package as needed. The most important info for us to know is about any anxious or aggressive behavior your dog might need help with.
Do you have references available?
Yes! You can start on the Client Comments tab to see some info as well as review pages on Google, Yelp, and Facebook. If you would like to message with a previous client, let us know and we will connect you. We have clients who have worked virtually as well as in-person.
How do I pay you?
Once you select your appointment times, we hold them for 48 hours and send 2 messages. One has your paperwork and one has your invoice. You complete and e-sign paperwork online and pay your invoice online to confirm your spot. We review everything, then you get calendar confirmations. If we don't hear back within 48 hours, your spot is released, so please let us know if you don't see both of the 2 messages.
How do I set up the room for a virtual session?
There is a video below if you'd rather watch than read, but here are some quick tips:
How do I set up my dog to be successful in a lesson?
* Avoid overexercise and playdates prior to your session